Crisis Management Software – In an era where technological sophistication is taken for granted, people expect communication and crisis resolution to be almost instantaneous. Emergency management can be challenging enough with a PC at hand, but when on the move. It’s nearly impossible unless one has access to a smartphone with the app for a cloud based crisis management system. Today’s business landscape by its very nature demands mobile crisis management software.
- Quick Resolution
All businesses know that the longer a crisis is left unresolved, the worse it gets. It’s absolutely essential to start the process as quickly as possible. By accessing a cloud based crisis management system via an app on their smartphone. Users avoid having to wait for access to a desktop to start putting crisis management plans into action. The right app enables anyone to instantly respond to an emergency incident by exchanging information and instructions. Completing tasks and sending mass notifications via voice, SMS and email.
- Instant Notification
It’s entirely feasible for a crisis to completely pass by a key team member on the move. When travelling on business and sitting through endless meetings it’s easy to lose track of time and thus fail to phone into the office to collect messages. The best mobile crisis management apps include robust emergency notification tools that enable thousands of voice notifications to be sent out to phones across the globe. Meaning that no one need be leave out of the loop again, regardless of location.
- Customer Support
Admittedly, it may be possible to manage a crisis from a phone without specialized functions or assistance. But occasionally external assistance and expertise may be require. Any emergency incident management software worth the money will feature access to customer support any time of the day or night. Preferably through both phone and email. Look for software packages that use only the most experienced customer service professionals.
- Dynamic Migration Strategy
In the midst of a crisis, all parties will need access to critical data to make the right decision at the right time. Wherever they are and with whatever mobile devices and operating systems are being use. Specialized mobile solutions for crisis resolution will typically feature migration assistance. Allowing organizations to implement effective migration strategies on the spot, no matter how major the incident. Genuinely professional software will use genuinely professional developers to deliver top turnkey solutions to users.
- Monitoring Tools
When outside of the regular office environment, it’s understandable for anyone to feel isolated during a crisis. Even when coordinating the incident response. A mobile crisis resolution system equipped with a control panel allows the user to access an overview of all activities in progress. Such as crisis management plans, exchanged notifications and updates, emergency meetings, recent log entries and anything else of importance.
In many cases, a business’ future productivity and reputation can greatly depend on how it responds to crises. Having key people out of the office is no excuse for managing a crisis poorly. When there’s now such a high quality of mobile crisis management software available.